Waste Management Frequently Asked Questions
What Night is My Wheelie Bin Collected?
To find out your bin collection day:
- View the Sorell Municipal Waste Collection Maps:
- Refer to the Waste Management Services Calendar
2025-2026 Annual Fees and Charges:
What is the Community Waste Charge
To make things fairer, Council has introduced a new “Community Waste Charge“. This will be added to all ratepayer accounts from 2025–2026, including properties that haven’t previously paid for waste collection.
The change means:
- The cost of shared community waste services will now be spread more evenly across all properties.
- Properties with kerbside collection will see a small reduction in their current waste charges.
- Properties without previous waste charges will now contribute through the new Community Waste Charge.
Why is the waste management rates structure changing?
Council has updated how they charge for waste service to make the system clearer and fairer for everyone.
Currently, residential properties that receive kerbside garbage and recycling collections also pay for broader community waste services such as:
- Public bin collections,
- Bulk hard and green waste collections,
- Recycling Centres
- Mornington Park waste levy and
- Managing dumped rubbish.
These services benefit the whole community, but until now, only households with kerbside bin collections have been covering the cost.
This change helps ensure that our waste management charges are transparent, and everyone contributes to the services that keep our whole community clean and safe.
I don’t use my green waste bin – Can I opt out?
No. Council encourages all residents to keep their green waste bin. It will be essential for the future Food Organics and Garden Organics (FOGO) collection service.
Council is exploring possible opt-out options in the future.
I don’t live in a green waste collection area – Can I opt in?
Not at this stage. The service is only available to properties within the designated collection zones.
I am building a new home within the collection area, how do I request a wheelie waste bin?
Complete the Online Bin Application Form
Select your bin size, type, and the reason for your request.
Can I have additional wheelie waste bins or a smaller/larger bin?
Yes, you can apply for additional wheelie waste bins however these will incur additional charges to your rates.
Council has the following bins sizes for the different waste streams:
- General Waste (Red) – 80L, 140L, 240L
- Recycling (Yellow) – 140L, 240L
- Green Waste (Lime Green) – 240L
Complete the Online Bin Application Form
Select your bin size, type, and the reason for your request.
My wheelie bin has been damaged, how do I get this repaired or replaced?
Complete the Online Bin Application Form
Select your bin size, type, and the reason for your request.
What day can I expect my bin be delivered or repaired?
Council delivers new and replacement bins every Wednesday.
Who is Council’s Waste Collection Contractor?
Veolia is Council’s waste collection contractor for:
- General Waste
- Recycling
- Green Waste (kerbside)
Wheelie Bin Do’s & Don’ts
✅ DO:
- Put your bin out the night before or by 6:00 AM on collection day
- Leave 1 metre clearance between bins and any obstacles
- Label your bin lid with your house number
- Remove bins from kerb promptly after collection
- Place bins with handles facing your property
- If your bin is missed, contact Council Customer Service on (03) 6269 0000
🚫 DON’T:
- Place bins behind cars or obstacles
- Overfill bins or exceed 80kg weight limit